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Q&A: Does Silverline provide analysis on outgoing traffic?

Question

  • Is analysis of outgoing traffic in the scope of the DDoS service agreement?
  • What does outgoing traffic mean in Silverline portal?

Environment

  • Silverline DDoS

Answer

Silverline does not provide analysis on outgoing traffic as it is beyond the scope of our service agreement. 

Outgoing traffic is related to proxy backend return traffic and the customer backend application behavior. F5 Silverline does not have visibility into customer application reasons for responding to requests with specific traffic volumes.

DDoS analysis can be requested on anomalous increases in incoming traffic levels.

 

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