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How to Configure Portal Credentials for Hybrid Signaling

Description

  • To ensure the Silverline Portal credentials that are being used in the Hybrid Signaling iApp are valid

  • This is a requirement for Hybrid Signaling as explained on Article 1 - How to Hybrid Connector iApp

 

Environment

  • Silverline DDoS
  • Silverline Portal
    • User Management
    • My Profile
  • Hybrid Signaling
    • Hybrid Connector
  • F5 BIG-IP

 

Procedure

1. Log in to the F5 Silverline User Portal: https://portal.f5.silverline.com

2. Click on your name in the upper right-hand portion of the screen and click on My Profile

3. Check the following requirements for Hybrid Signaling to function correctly:

  • User must be of type: Customer Admin
  • 'Enable Two Factor Authentication' must be set to No
  • Recommended: Check the box to Receive Hybrid Signaling Alert Emails

4. Click Update to save

 

Related Content

Other Common Issues with Hybrid Signaling iApp

More on Hybrid Connector iApp

More on Silverline Portal User Management

 

 

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