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Issue: L7 DDoS Profile Deployment Failed

Description

On the L7 DDoS Profile Management page, the L7 DDoS Profile says "Deployment Failed" under "Deployment Status."

Screen_Shot_2020-07-09_at_5.24.23_PM.png

Portal Navigation

Config > Proxy Configuration > L7 DDoS Profile Management

 

Environment

  • Silverline Portal
  • L7 DDoS Profiles v3 (updated in Jan 2020)
  • Proxy / Proxied customers
  • Existing L7 DDoS Profiles created

 

Cause

Various.

 

Resolution

Attempt to re-deploy the Profile in the Portal first, as this often fixes the initial issue.

  1. Hover your mouse on the row of the L7 DDoS Profile. The 3-dot menu will appear on the right-side of the row.
  2. In the 3-dot menu, click "Deploy." This attempts to re-deploy the profile.
    • L7DDoS_Deploy.png
  3. Wait a few minutes for updated deployment.
    • The time in the Deployment Status column will update.
  4. If the redeployment still doesn't work, then open a ticket with the SOC.

 

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