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How To View All Support Tickets

 

Description

  • How you can view all support tickets that was opened by you, tickets you were CC'd on and tickets for your organization. 

 

Environment

  • Silverline Portal 
  • Silverline Support

 

Procedure

  1. Visit https://support.f5silverline.com 
  2. Login using your credentials
  3. Click on "My Activities"Screen_Shot_2020-07-01_at_3.19.46_PM.png
  4. You can now see all the support tickets: opened by you "My Requests", tickets you were CC'd on "Requests I'm CC'd on" and tickets for your organization "Organization Requests"Screen_Shot_2020-07-01_at_3.22.08_PM.png

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