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Issue: Page does not load when generating report

 Description

  • When trying to generate a report, the page does not load.

Environment

  • Proxy/Proxies
  • Silverline WAF
  • Silverline DDoS Protection

Cause

  • Client idle timeout exceeded while generating a report/downloading a document thus causes the reporting generation or downloading the document/file to fail
    • Page does not load after a set duration (60 seconds for example) when trying to generate a report/download a file 

Resolution

 

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