How to add users to my Silverline Portal account

Description

• Adding new users to your Silverline Portal Account
• Assumes the customer already has portal access
• Assumes the customer has an admin account

Environment

• Silverline Portal
  • Admin
• Silverline WAF
• Silverline DDoS

Procedure

1. Login to Silverline Portal as a Customer Admin
2. Click your Company Name in top right (between "Support" and your user name)
3. On the Main Landing page, Click Users
4. Click +Add User Button
5. Fill/Complete the form
   • Email
   • First Name
   • Last Name
   • Position/Title
   • Can view WAF violation details (yes/no)
   • Role -- For descriptions of roles, see Q&A: What are the User Roles in Silverline Portal?
     • Customer Admin
     • User
     • Read-Only
     • Reporting-Only
     • Click-through Only
6. Optional: Configure 2FA -- How to Setup 2FA for Portal Users
7. An activation link is automatically sent to the new user.

Change user:

1. Login to Silverline Portal as a Customer Admin
2. On the Main Landing page, Click Users
3. 

Related Content

User Setup

• Q&A: What are the User Roles in Silverline Portal?
• How to Setup 2FA for Portal Users on Google Authenticator
• Onboarding Video 2: Setting Up Portal Account & Adding Users

User Tags

• [VIDEO] Restricting Access to Portal Using Tags with Roles Based Access Control (RBAC)
• How To Use Tags with Roles Based Access Control (RBAC)
• Q&A: Do User Tags Impact WAF Assessments?