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Issue: Users Reporting Slowness / Latency of Applications Using Proxies

Description

Silverline customers have users that are reporting slowness when accessing applications through Silverline proxies. 

 

Environment

  • Silverline proxies
  • WAF
  • DDoS Protection

 

Cause 

Multiple potential causes

 

Resolution

Multiple possible causes of slowness.

1. Check if any known issue articles are relevant to your problem:

2. If none of those articles apply, open a ticket with the SOC and provide at least 2 of the following:

 

Related Content

 

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