Description
This is a list of the most helpful knowledge base articles, based on:
- Most read articles
- Most linked to by our SOC analysts in customer support tickets
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Top 10 KB Article for Silverline DDoS Protection Customers
- How to Contact Silverline Support / SOC
- Onboarding Video Guide: DDoS Routed - new customers can watch the DDoS Routed onboarding videos
- Getting Started with Silverline DDoS Routed Services - if videos aren't your style, this guide also talks through onboarding process and links to KB articles.
- *Required* Onboarding Questionnaire for Routed DDoS Customers
- GRE Tunnel Set-up Guide - Step 1 to setting up Routed DDoS Protection
- BGP Configuration for DDoS Protection Setup - Step 2 to setting up Routed DDoS Protection
- How to Use the DDoS Dashboard in Portal - monitor your network traffic flowing through Silverline's infrastructure
- Monitor & Analyze: Firewall Rules - monitor effectiveness of your firewall rules
- How To Investigate BGP Flaps
- Log Export Configuration - note: log export not enabled by default
- Q&A: What iRules are Supported by Silverline? - important to read if you need an iRule
- Q&A: What Data Does Silverline Need For Initial Routed Connectivity Investigation?
Top 10 KB Articles for Silverline WAF Customers
- How to Contact Silverline Support / SOC
- Onboarding Video Guide: WAF - new customers can watch the WAF onboarding videos
- WAF Setup: Technical Questionnaire - most up-to-date version of questionnaire for download
- WAF Setup: Blocking Phases
- Q&A: What are the best practices for WAF policy implementation?
- * How to Configure Silverline Proxy [Onboarding Doc]
- How to Configure New L7 DDoS Profiles
- SSL Profile Management & SSL Profiles Workflow
- Log Export Configuration - note: log export not enabled by default
- Q&A: What iRules are Supported by Silverline? - important to read if you need an iRule
- Q&A: What Data Does Silverline Need for WAF Proxy Troubleshooting?